Keeping the safety and well-being of customers as its highest priority, National Bank of Oman (NBO) has taken a number of measures to ensure uninterrupted banking in light of the evolving Coronavirus (COVID-19) pandemic.
Customers can now renew their expiring NBO’s cards from instant issuance machines located in 24 of its branches, eliminating the need of multiple visits to receive new ones. The bank has also waived the reload fees for its contactless ‘Tap and Go’ Badeel prepaid card, which is available to both NBO and non-NBO customers, in an effort to reduce handling cash. Additionally, NBO’s mobile app scan & pay feature allows customers to pay through QR payment enabled terminals located across the Sultanate to further decrease the need to utilize cash. NBO has also tied-up with online shopping mobile app, MarkeetEx, granting customers 7% discount when buying using one of the bank’s debit, credit, and prepaid cards.
With cutting edge digital banking technology, NBO is well prepared to provide seamless services through its internet banking platform for personal and corporates, mobile app, and 24/7 call centre. NBO’s MarketZone app is also available to meet investors different requirements and needs. The bank’s branches remain operational with working hours starting from 8am to 12pm, Sunday to Thursday.
