Oman Arab Bank recently announced the opening of its latest updated and modernised branch in Suhar.
The Al Waqaiba Branch, located in the commercial district, will provide high-standard banking services and solutions for its customers and will feature the bank’s refreshed brand identity. The look and feel are inspired by the concept of the Omani skyline with different colours representing distinctive aspects. The white symbolises Omani architecture, the brown denotes the sand deserts, the grey references the mountains, and the blue glass overhangs represent the sky.
Furthermore, the modern look is enriched by an array of innovative facilities and services. These include a new meet and greet facility with a streamlined queuing system, private advisory spaces with moving monitors for a more personal interaction, together with digital signature pads and ID card readers within the advisory station design. The main area has three tellers and five customer care advisories with a seating capacity for 70 customers.
As with all flagship branches, the Al Waqaibah branch also includes a dedicated ‘Elite’ section with its own Majlis with a total seating capacity for over 30 customers and three RM Offices. These features will provide the bank’s VIP customers with an exclusive, private, and memorable banking experience that perfectly suit the Bank’s Elite Banking Customers.
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Commenting on the newly opened branch, Rashad Al Shaikh, the Deputy Head of the Retail Banking Group at OAB said, “OAB is one of the country’s premier banking institutions, and we remain focused on exceeding expectations and delivering new banking experiences for our customers across the country. Given that our branches, in a majority of cases, are our customer’s preferred point of contact with the Bank, we are working towards transforming our entire branch network to offer customers a truly modern, convenient, and a more personalised banking experience no matter where in the country they are located.”
“This recently opened flagship branch in Al Waqaiba marks our 14th transformed branch and as with the others, features only the best innovative technologies for an enhanced customer service experience. We will update the remainder of our branches in due course,” said Rashad Al Shaikh.
